Orders & Deliveries
Orders may be placed on line at our official website, martinjamesoflondon.co.uk. This will guarantee authenticity.
Once you have browsed our site please select the item/s that you would like and add them to your shopping basket. Follow through to checkout and complete your order. You will be sent an automated email confirming receipt of your order with your order number.
Your order will be processed once it has been placed and payment has been received.
Payment can be made by visa and mastercard, debit or credit cards.
Should your order or part of your order be cancelled for any reason the appropriate amount of money will be refunded to your bank account. This is usually within 14 days.
It is possible that we may cancel your order if we run out of stock before processing your order or if there are payment or delivery issues.
Otherwise your order will be with you in 3 – 5 working days from receiving your confirmation email.
Your order will be sent out in one of our Martin James gift boxes
Standard delivery is with the Royal Mail and costs £3. A signature will be required upon delivery. Orders over £30 will be free of charge.
When you place your order you will be given the option to use a different delivery address.
At present we only deliver within the UK. Should you wish to have any items delivered abroad, please email us on email@example.com.
Should you have any queries regarding your order please contact us either by email on firstname.lastname@example.org or call our customer care line on 07766655092. Please always quote your order number whenever you contact us.
For further information please go to Terms of Sale on www.martinjamesoflondon.co.uk
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